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Official Google Cash How to Earn Thousands Writing Google AdWords Part-Time updated w/ 24 videos. $44.36/sale.
Cheap To Keep (09 Feb 2007)
You've heard it all before when it comes to stats about customer retention. Acquiring a customer costs five to 10 times more than retaining one. Repeat customers spend, on average, 67 percent more. After 10 purchases a customer has referred as many as seven other people. So, if your focus is on acquiring new customers instead of keeping the ones you have, you are off the mark. Here is a brief overview on how to retain customers.
One of the Secrets of a Great Customer Experience (09 Feb 2007)
Our Customer Experience Services are at the very heart of Beyond Philosophy™. We have a passion for original, innovative and strategic thinking which permeates through to our range of services designed and modified for and by our clients.
Are You A Coward? I Was (09 Feb 2007)
At Beyond Philosophy we worked with a client a while ago whose account managers and sales teams never used to speak to anyone! They just used to send emails. If the customer called in they were greeted by answerphones which were kept on all day. You see the sales teams were all busy doing "real" work. The customers were just interrupting them. Surely this must be the height of "inside out" behaviour...
Customer No Service - How to Lose a Loyal Customer! (09 Feb 2007)
You probably know how to get and keep customers, but do you know how to lose a customer? Let me tell you what happened to me recently at my favorite supermarket. It wasn't pretty, but it really happened...
Do You Want More Profits? - Follow The Golden Rules Of Providing Good Customer Service (09 Feb 2007)
Good customer service is vital for a successful Internet business. Sometimes people forget that businesses are run by human beings for human beings and as such common sense courtesies go a long way. This article offers a simple message about the core of good customer service.
Affiliate Cash Vault.
New fail-safe system virtually runs 100% on autopilot. Just set it and forget it!
How to Retain Your Customers the Dish Network Way (09 Feb 2007)
It is important to retain customers in a company. The following article discusses what can be learned from the way Dish Network does their business.
How To Handle Customer Billing Snafus (09 Feb 2007)
I have found that in situations like this it is always best to be proactive and face the problem (or what you perceive as a potential problem) as quickly as possible. This will save you hours of needless worry since most of the time the problem is not as big a deal as you imagined it to be.
CRM For Beginners – Customer Relationship Management Basics (09 Feb 2007)
This article explains the basics of Customer Relationship Management, a very effective management strategy.
How To Build Stellar Client Relationships (09 Feb 2007)
Your opportunity to build a stellar client relationship starts with managing the gap between your perception of how things are going and your client's.
Five Ways To Wow Your Client (09 Feb 2007)
Running a business is about providing goods and services to human beings. Their experience with you can make the difference between a good day, a terrible day, a nothing-special day, and a "WOW" day for them! Wouldn't you like to be the reason a client's day changes from boring to "WOW?"
1stPromotion - Pro2 Mall & Portal.
The Ultimate CB Mall & Affiliate Portal. The Only Mall That Gives You Total Control. Thousands Of Products, One Url.
Writing The Book On Great Customer Service (09 Feb 2007)
You probably can't compete with the superstore on volume of inventory or on price, but there are other things you can do to help keep the customers coming in your door. One of the best ways to ensure customer loyalty is to offer superior customer service.
Customer Service: Everyone is Fighting Their Own Personal Battles (09 Feb 2007)
Understanding where your customers are coming from, and helping them to find solutions...
Leverage Customer Capital First (09 Feb 2007)
If you're still dreaming about raising outside capital for your business before you have any paying customers
Customer Service Tips - Is Your Business A Leaky Bucket? (09 Feb 2007)
Customer service is essential for customer retention. Customer service training is vital to attracting, winning and retaining even more profitable customers. This article explains the importance of customer service to grow your business using a leaky bucket as a metaphor to explain business growth and customer service.
What Every Employee Should Know About Putting Positive Phrases Into Customer Service (09 Feb 2007)
If you were a customer on the telephone with a question or complaint and were ready to make big purchase, which of the following phrases by this employee would make you feel welcome and want to complete your transaction? Which would drive you away?
Cbmall: InfoProduct Affiliate Storefront.
Profit from the best-selling CB products promoting one Url. Highly automated system with Cb Search Engine.
What Every Manager Should Know About How to Prevent Customer Service Conflicts (09 Feb 2007)
There are five techniques that have been proven to be effective in resolving, minimizing, and preventing conflicts. And by conflicts I am referring to any of the following that may take place between two or more people: misunderstanding, miscommunications, arguments, disagreements, mixed messages, fighting, etc.
What Every Employee Should Know About How to Prevent Customer Service Conflicts (09 Feb 2007)
There are five techniques that have been proven to be effective in resolving, minimizing, and preventing conflicts. And by conflicts I am referring to any of the following that may take place between two or more people: misunderstanding, miscommunications, arguments, disagreements, mixed messages, fighting, etc.
What Every Employee Should Know About How to See Customers Problems from Their Creative Side (09 Feb 2007)
Customer Service is a blessing and a curse; a blessing to the customer and a curse to you, the employee. At least so it seems. Although as the Customer Service representative for your employer, you are faced with a never-ending barrage of complaints, problems, and questions on a daily basis, the pressure of the job could easily become a source of anger, frustration, and other forms of counter-productive behaviors. You seem to live in a pressure-cooker of stress.
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